Safety First
Your child's safety is our top priority. Learn about our safety standards and guidelines.
Last updated: January 2025
Our Commitment to Safety
At Stikadoo, safety is not just a priority—it's our foundation. We design every product with children's safety in mind, ensuring that creativity and fun go hand-in-hand with security and peace of mind. All our products undergo rigorous testing and meet or exceed international safety standards.
Age Recommendations
Stikadoo products are designed for children ages 3 and up. However, we recommend:
- Ages 3-5: Adult supervision recommended during use
- Ages 6-8: Can be used independently with initial guidance
- Ages 9+: Suitable for independent creative play
Always consider your child's individual development level and abilities when determining appropriate use. If you have concerns about age appropriateness, please consult with your pediatrician or contact our support team.
Product Safety Standards
Materials and Manufacturing
All Stikadoo products are made from non-toxic, child-safe materials. We use:
- Lead-free and phthalate-free materials
- Non-toxic, washable inks and adhesives
- Durable, break-resistant components
- Materials that meet or exceed ASTM and EN71 safety standards
Safety Certifications
Our products comply with:
- Consumer Product Safety Commission (CPSC) standards
- ASTM F963 (Standard Consumer Safety Specification for Toy Safety)
- EN71 (European Toy Safety Standard)
- CE marking where applicable
Safe Usage Guidelines
Before First Use
- Inspect all components for damage before use
- Read and follow all included instructions
- Ensure all small parts are present and accounted for
- Check that packaging is intact and undamaged
During Use
- Use products in a well-lit, supervised area
- Keep small parts away from children under 3 years
- Do not use products near open flames or heat sources
- Avoid putting stickers or components in mouth
- Take breaks during extended creative sessions
Storage and Maintenance
- Store products in a cool, dry place away from direct sunlight
- Keep components organized and in original packaging when possible
- Regularly inspect products for wear, damage, or loose parts
- Clean products with a damp cloth; avoid harsh chemicals
- Dispose of damaged products properly
⚠️ Choking Hazard Warning
Some Stikadoo products contain small parts that may pose a choking hazard to children under 3 years of age. Please:
- Keep all small parts out of reach of children under 3
- Supervise children during use, especially those under 5
- Immediately remove any damaged or broken components
- If a child swallows a small part, seek medical attention immediately
Online Safety and Privacy
When using Stikadoo's online features:
- We never collect personal information from children without parental consent
- All user-generated content is moderated for safety
- We use secure, encrypted connections for all online interactions
- Parents can review and control their child's account settings
- We comply with COPPA (Children's Online Privacy Protection Act)
For more information, please review our Privacy Policy.
Allergies and Sensitivities
While we use hypoallergenic materials whenever possible, some children may have sensitivities. Our products may contain:
- Adhesives (for stickers)
- Inks and dyes (for coloring materials)
- Plastic components
- Paper and cardboard materials
If your child has known allergies or sensitivities, please review product materials before use. If you experience any allergic reactions, discontinue use immediately and consult a healthcare professional.
Product Recalls and Safety Notices
In the unlikely event of a product recall or safety notice, we will:
- Immediately notify all affected customers via email
- Post notices on our website and social media channels
- Provide clear instructions for returning or replacing products
- Work with regulatory agencies to ensure swift resolution
To stay informed about product safety updates, please ensure your account information is current and opt-in to safety notifications.
Reporting Safety Concerns
If you encounter any safety issues or have concerns about a Stikadoo product, please contact us immediately:
- Stop using the product immediately
- Contact our safety team at safety@stikadoo.com
- Provide details about the issue, including product name, batch number (if available), and photos if possible
- If it's a medical emergency, seek immediate medical attention and then contact us
We take all safety reports seriously and will investigate promptly. Your report helps us maintain the highest safety standards for all families.
Quality Assurance
Every Stikadoo product undergoes multiple quality checks before reaching you:
- Material testing for safety and durability
- Design review for age-appropriate features
- Manufacturing quality control inspections
- Final product safety verification
- Random batch testing for ongoing compliance
Resources for Parents
We're here to support you in keeping your children safe:
- Detailed product safety information in every package
- Age-appropriate usage guides and tips
- FAQs addressing common safety questions
- Direct access to our safety team for questions
- Regular safety updates and best practices
Safety Contact Information
For safety-related questions, concerns, or to report an issue:
Safety Team Email: safety@stikadoo.com
General Support: support@stikadoo.com
Emergency Safety Line: Available 24/7 for urgent safety concerns
Mail: Hapiko Inc.
Attn: Safety Department
Brooklyn, NY